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Elements and Performance Criteria

1. Work in a sport environment.
   • Source and interpret sport and sport-specific industry information to maintain knowledge of Australian sport and sport-specific industry structure and governance arrangements.
   • Source and interpret sport and sport-specific industry information to maintain knowledge of legal and ethical job role responsibilities.
   • Reflect on own coaching practice to confirm legal and ethical job role responsibilities are met.
2. Contribute to a productive workplace environment.
   • Apply sport-specific industry code of conduct to own coaching practice.
   • Model behaviours expected of a coach in a community sport environment.
   • Carry out work tasks according to organisational policies and procedures.
   • Request, acknowledge and act on feedback provided by others within scope of job role.
   • Identify and resolve workplace problems within scope of job role.
   • Escalate workplace problems outside scope of job role according to organisational policies and procedures.
3. Communicate with others.
   • Communicate with others in a professional and positive manner.
   • Select and use communication style to suit audience, situation and communication medium.
   • Use active listening and questioning techniques to clarify and confirm understanding.
   • Apply cultural awareness, sensitivity and discretion to communications to suit individual differences.
4. Support working relationships.
   • Develop and maintain working relationships with others relevant to own job role.
   • Seek assistance from and aid others to promote cooperation and fulfil work requirements.
   • Use strategies to minimise impact of conflict on working relationships.